Your privacy matters to us. This Privacy Policy describes how Cargo Ceylona handles your personal data when you use our website and services.
1. Who We Are
Cargo Ceylona ("we", "us", "our") provides freight and logistics services between the Netherlands and Sri Lanka. This policy explains how we collect, use and protect your personal data in line with the EU General Data Protection Regulation (GDPR).
2. Data We Collect
When you request a quote, submit a contact message, subscribe to our newsletter or book a shipment, we may collect your name, email address, phone number, pickup and delivery addresses, and shipment details.
3. How We Use Your Data
We use your data to provide quotes, arrange and track shipments, respond to enquiries, send service updates and (with consent) marketing communications. We do not sell your personal data to third parties.
4. Legal Basis
We process your data on the basis of performing a contract (your shipment), your consent (newsletter), and our legitimate interests in operating and improving our service.
5. Data Sharing
We share data only with parties necessary to deliver your shipment — such as customs authorities, carriers and our local agents — and with our infrastructure providers under appropriate safeguards.
6. Data Retention
We keep shipment records for as long as required for legal, tax and operational purposes, and remove or anonymise data when it is no longer needed.
7. Your Rights
Under GDPR you have the right to access, correct, delete, restrict or port your data, and to withdraw consent at any time. To exercise these rights, contact us using the details below.
8. Cookies
Our website uses cookies and similar technologies. See our Cookie Policy for details on what we use and how to manage your preferences.
Questions about this policy? Contact us at info@cargoceylona.com.